Refund policy

Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for changes of mind, incorrect size selections, or incorrect color selections. Each product is created specifically for your order, so please review the product description, sizing information, color selection, and other product details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, has a manufacturing or printing error, or you received the wrong item, please contact us within 48 hours of delivery at [email protected].

Please include your order number and clear photos showing the issue. We will review the issue and work with our production partner to determine the appropriate resolution.

If the issue qualifies, we may provide a replacement or refund. You will not need to return a damaged or defective item.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders that cannot be delivered because an incorrect or incomplete shipping address was provided. If an order is returned to the sender because of an incorrect or incomplete address, additional costs may apply if a replacement shipment is requested.

Order Changes & Cancellations

All orders are final once placed. We do not accept changes or cancellations after an order has been submitted.

Please carefully review your shipping information, product selection, size, color, and other order details before completing your purchase.

Non-Returnable Items

Because our products are made to order, we do not accept standard returns or exchanges for items that are not defective or damaged.

Gift cards are also non-refundable.

Exchanges

We do not offer standard exchanges for size, color, or change-of-mind requests. If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery so we can work with our production partner to resolve the issue.